K2 deployment error: The partner transaction manager has disabled its support for remote/network transactions

Published on Author peter.stilgoeLeave a comment

When deploying a new K2 workflow / process you get an error message containing:

The partner transaction manager has disabled its support for remote/network transactions

First check on the application server(s):

1. Go to “Administrative Tools > Services”
2. Turn on the “Distribute Transaction Coordinator” Service if it is not running

If you still get the error:

First verify the “Distribute Transaction Coordinator” Service is
running on both database server and application servers

1. Go to “Administrative Tools > Services”
2. Turn on the “Distribute Transaction Coordinator” Service if it is not running

If it is running and its not running on the same server as the SQL Server:

1. Go to “Administrative Tools > Component Services”

2. On the left navigation tree, go to “Component Services > Computers
> My Computer” (you may need to double click and wait as some nodes
need time to expand)

3. Right click on “My Computer”, select “Properties”

4. Select “MSDTC” tab

5. Click “Security Configuration”

6. Make sure you check “Network DTC Access”, “Allow Remote Client”,
“Allow Inbound/Outbound”, “Enable TIP” (Some option may not be
necessary, have a try to get your configuration)

7. The service will restart

8. YOU MAY NEED TO REBOOT YOUR SERVER IF IT STILL DOESN’T WORK

On the application server(s) use the same above procedure to open the
“Security Configuration” setting, make sure you check “Network DTC
Access”, “Allow Inbound/Outbound” option, restart service and computer
if necessary.

On you SQL server service manager, click “Service” dropdown, select
“Distribute Transaction Coordinator”, it should be also running on
your server computer

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