External User Not Recieving Sharepoint Alerts

By peter.stilgoe









I had a problem where external users, in this case hotmail addresses werent recieving Sharepoint Notifications. I was scratching my head but the solution was a simple one, as they normally are….

If you are going to let users outside of your domain receive outgoing email from SharePoint, you may need to enter their domains as valid in SMTP. To do this go to your SMTP server under IIS and right click on Domains. Choose New Domain, and Remote. Add the domain of your users’ email address. If it is going to be a mixed bag, you may need to add several remote domains such as *.com, *.net, *.org, *.co.uk etc etc

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